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START 2026 THE RIGHT WAY WITH THE WUNDERFIX NEW YEAR DEAL

Fewer returns. Better processes.
More time for your team.

Test WUNDERFiX with 10 service tickets for a special price – only €99 per case without any onboarding fees. Welcome to the repair service of the future: With us, you can avoid expensive returns, reduce the workload for your support team and turn your cyclists into loyal fans of your brand.

Test WUNDERFiX with 10 service tickets for only €99 per ticket.

Use our remote bike repair service now for an exclusive special price. Your benefit? One ticket covers the full warranty process until your customer is back on the bike, including:

1:1 Video calls

guaranteed support with our trained remote bike mechanics and

Workshop support 

Quickly arranged near your customers, all managed in only one app

Payment handling

and customer communication – simple, transparent and handled by us

Whether you are a bike manufacturer, an e-commerce platform or a retailer with an online shop: If you ship bicycles, WUNDERFiX is the right solution. Book our repair service with our exclusive New Year Deal and with a 100 % discount on our Onboarding Fee until 28 February 2026 (Tickets can be used until 30 June 2026). Best of all: Only resolved cases are deducted from your ticket package. Simple. Fair. No risk.

Why Start the New Year with WUNDERFiX?
Because your customers will love it.  

WUNDERFiX is your external repair service for bicycle warranty cases. From first diagnosis to final solution by video call or workshop, we take care of the full process. Digital, efficient and without extra effort for your team. Your customers work directly with our highly trained mechanics. Gear issues, brake problems or motor power loss on e-bikes: We know how to solve these cases quickly. Our promise: We deliver an excellent repair journey for your customers – and if not, you do not pay anything.

Trusted by innovative Bicycle Brands like:

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High customer satisfaction without hiring more staff

Our mechanics help customers directly by video call. In more than 45 percent of cases, the issue is solved during the call. If not, a local workshop takes over and completes the repair quickly. This builds trust in your brand, even in complex cases.

Fewer returns =
lower costs

Fast diagnosis and targeted support help you to avoid expensive bike returns. Lower logistics costs, reduce stress and improve your ecological footprint.

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Predictable costs and extra capacity for peak seasons

One €99 ticket equals one resolved warranty case. It includes all steps, from remote analysis to final repair. You keep full control of your after-sales costs and can easily manage seasonal peaks with WUNDERFiX.

*Workshop costs, if required, are charged 1:1 to the bike seller.

Sell better with strong
after-sales service

A smooth after-sales process makes your brand more attractive and gets you major advantages in online sales. We help you stay one step ahead of your competitors.

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One Ticket, five Simple Steps:
Welcome to the The WUNDERFiX Process

WUNDERFiX offers a modern digital solution for warranty repairs. It improves processes for bike sellers, workshops and riders alike. If your company ships bicycles, we simplify the entire repair journey in five easy steps.

 

We solve your tickets with low admin effort to make your customers happy.  

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1. Customer reports a warranty case

The customer contacts your support team. Your team decides whether to hand over the case to WUNDERFiX.

If so, the customer receives an automated email, downloads the app or opens the web version and logs in.

Why Bike Companies Choose WUNDERFiX

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“Reliable service is essential for many cyclists. With WUNDERFiX, we have a strong partner who shares our high standards for customer service.”

Fabian Huber, CEO and Founder myveló

Book Your Free Consultation Now

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Your Contact

Niklas Sell I Partner Manager B2B

As a former professional MTB rider, Niklas ensures your customer service runs as smoothly as a well-maintained drivetrain.

 

Questions about WUNDERFiX?

Contact Niklas via email:

niklas.sell@wunderfix.io

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Wunderfix GmbH

Heinrich-von-Stephan-Str. 13

79100 Freiburg

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